How it works
Repairs
We Make Life Easy
We know life (and schedules) can be tricky so we made it an important point to have our whole process be quick, simple and hassle free.
All of our work is also 100% guaranteed!
Most of our repairs are completed in 15 to 20 minutes.
We gather some quick info
Who, What, When, How Much? Navigate through our easy booking system to search for your desired repair service by name, brand or model number to locate the correct device. Then tell us what issues you are facing and price is revealed. The whole process takes less than a minute!
We provide you an instant price quote
Promises promises,What you see is what you pay. Applicable taxes and warranty have already been applied. Additional charges may apply for heavy frame damage, water damage or other unreported issues.
You book a service
Let us know when you can make it in and we will reserve a technician and the necessary parts for your repair. You then stop by and we will handle the rest! If you choose to complete your repair via home or workplace call out then simply sit back and relax - Same goes for our mail order repair service.
You enjoy your revived device!
And help us grow by spreading the word. We are local, family owned and operated business. We thrive on word of mouth. Please help to be a part of our success.
BuyBacks
Lets get you paid Today!
We know life (and schedules) can be tricky so we made it an important point to have our whole process be quick, simple and hassle free.
All of our work is also 100% guaranteed!
Most of our repairs are completed in 15 to 20 minutes.
Come in to our store
In person, through text or with a call. It takes 2 minutes.
The buyback pre-owned cell phone market is thriving. Give your old device a second life by trading it or selling it and earn some quick cash along the way.
Let us inspect it
Bring it in.
The model, age, carrier, storage capacity, cosmetics and operational performance of your phone will affect its resale value. We'll ask you some questions about these characteristics to determine your phone's condition. We'll consider specific factors like:
• Defects on the front glass and body.
• Whether all the features function correctly, like the camera, headphone jack and apps.
Get paid fast
Once we confirm the device matches what you describe, GET CASH on the spot.
When you sell or trade in your cell phone with Phones Plus Computer Repair in Plant City, FL there's a good chance you'll end up with enough cash for a sizable down payment on one of the latest models!
- We repair a wide variety of devices from a number of manufacturers, including phones, tablets, laptops, gaming consoles, and more. If you are interested in a repair, please contact a support representative at 813-588-9989 or browse our repairs section.
Yes, we do! We buy old damaged cell phones. You can also trade-in your old phone for one our certified phones.
In-Store Appointments - In-store appointment repair times can be completed in as little as 15 minutes however this is subject to stock availability and the complexity of the repair service in question. As an overall promise, we always advise that any repair does not go over 5 business days.
Curbside Service - Call, Text, or Set an Appointment to request curbside service. Pull up to one of our designated parking spaces. Call or Text to let us know you have arrived, and we will send one of our highly trained carrier pigeons to retrieve your device. Go for a coffee break down the road, and in as little as 30 minutes we can return your device to you.
Mail Order - From the time of booking, we get to work. All of the relevant parts are ordered and reserved. This means that we are all set and ready to go by the time your device arrives with us at Repair HQ. We boast that 90% of repairs booked via our Mail Order Repair Service are received, repaired, tested, and dispatched back to you, the customer on the same working day. This meaning that from posting to receipt your repaired device is back in your hand in as little as 72 hours.
We have been repairing devices for many years - we understand that customer communication is key to being able to give a second to none service. We have a specially designed system in order to automatically update you every step of the way via email and sms. These are real time updates so that you are kept in the loop along side our customer account managers.
Devices now control everything, we understand that you need to trust the company who will be handling the device in your absence, we have taken special measures and implemented the correct systems to make sure that all of your sensitive data is kept safe at all times. We always recommend that you back up and erase your device for extra security however this may not always be possible, in order to test the device and complete our checks to the highest standard we would need the access code. This code is only accessible by your acting account manager and is not passed on to anyone else. This is held inside a secure database to be extra safe.
All of our technicians, customer service staff, and managers have been fully DBS checked as standard during the introduction to employment by Master Mobile.
Life and schedules can be tricky, this in mind we have opened our customer service levels even further - Our customer support lines and appointment services are available 10 AM - Midnight 7 Days A Week.Â
We hold the highest confidence in all of our repair services. 90 Days Warranty is applied to all repairs carried out with the exception of liquid damage repairs.
We do not quibble over warranty claims however we must stress that the warranty is null and void should there be any cosmetic damage shown on the device after the repair date.
If you are unsure if the damage was there before the original repair was carried out please contact us as we take before and after photos of each device repaired. These images are then stored on your account for quick and easy access in case we ever have to assess the warranty booking.
In Short - YES! We have a full customer service team ready to help with your requests and are available between 10 AM - Midnight 7 Days A Week.Â
You are able to get up to date information on the latest pricing and service availability in your area. - Existing Customer? They can give you up to date information regarding the status of your repair process.Â
We always recommend that you back up and erase your personal data before shipping the device to us. However this is not always possible, maybe you do not want the extra hassle of completing this task and that's perfectly understandable.
We will leave the device data exactly how we find it and none of this will be erased or changed in any way. Should we need to complete a software flash we will only go ahead and do this once we have contacted you and obtained your full permission to do so.